Shipping
ORDER PROCESSING:
We process and dispatch all orders as promptly as possible, however if you need your order by a certain date or it is a last minute rush order please get in touch to notify us here when placing your order and we will do everything we can to get it to you in time.
We must be provided with a phone number so that you can be contacted by the courier company. If an eircode is provided, this is the address your order will be delivered to. Please ensure your eircode is correct when placing your order. We will not be held responsible for orders delivered to the wrong eircode provided.
IN-STORE PICKUP:
Select your pickup location at checkout and we will notify you when your order is ready for collection.
Pickup Locations:
One Dame Lane - Greystones
- Usually ready for pickup in 24 hours
- Address:
- The Carriage House, Church Road, Greystones, A63 VH67
- Opening hours:
- Monday to Saturday 10am - 6:30pm
- Sunday: 12-5pm
- Next Day Delivery available in the ROI, NI + UK.
SHIPPING RATES:
AUS + NZ
|
Service |
Order Total |
Shipping Cost |
Delivery Time |
|
DHL - Australia |
Below €250 |
€31.81 |
|
|
DHL - New Zealand |
Below €250 |
€37.31 |
|
| DHL - Aus + NZ | Over €250 | Free |
IRELAND
|
Service |
Order Total |
Shipping Cost |
Delivery Time |
|
DPD Express Delivery |
Below €100 |
€11.95 |
[1-2 Days] |
|
Free Shipping DPD |
Over €100 |
Free |
|
|
Next Day Delivery [orders placed before 11:30am Mon-Fri] |
Below €100 |
€11.95 |
Next Day |
EUROPE
*EU orders do not incur duties, with the exception of Norway + Switzerland where there is an extra customs charge of €30.
|
Service |
Order Total |
Shipping Cost |
Delivery Time |
|
Zone 1 - DPD Express Belgium, France, Germany, Luxembourg, Netherlands
|
Below €150 |
€13.11 |
[3-5 Days] |
|
Zone 2 - DPD Express Austria, Czechia, Denmark, Poland, Switzerland
|
Below €150 | €14.49 | [4-7 Days] |
|
Zone 3 - DPD Express Hungary, Lithuania, Slovakia, Slovenia
|
Below €150 | €15.84 | [4-7 Days] |
|
Zone 4 Estonia, Italy, Latvia, Spain, Sweden
|
Below €150 | €17.21 | [5-8 Days] |
|
All Zones |
Over €150 |
Free |
4-6 Business Days |
USA + CANADA
|
Service |
Order Total |
Shipping Cost |
Delivery Time |
|
DHL - Canada |
Below €250 |
€32.80 |
|
| DHL - US | Below €250 | €20.09 | |
|
Registered Shipping |
Over €250 |
Free |
|
UNITED KINGDOM INCL NORTHERN IRELAND
|
Service |
Order Total |
Shipping Cost |
Delivery Time |
|
Royal Mail 24 Tracked |
Below £100 |
£7.50 |
[1-2 Days] |
|
Registered Shipping |
Over £100 |
Free |
|
|
Royal Mail 48 Tracked |
Below £100 |
£6.50 |
[2-3 Days] |
ROW
| Service | Order Total | Shipping Cost | Delivery Time |
| Registered Free Shipping | Over €200 | Free | |
| Registered Shipping | Below €200 | €19.00 |
TRACKING
Once your order is sent you will receive a confirmation email with your tracking number on it. If you click on your tracking number it will bring you directly to the live tracking of your parcel.
All faulty items must be returned within 30 days. Please be aware before purchasing that we cannot refund shipping if you have returned an item to us.
CONTACT US
Email: hello@onedamelane.com
Instagram: @onedamelane